Your Details
We need your contact details for our records
Name
First
Last
Phone
Email
Tax Invoice Number
Description Of Incident
Please be as descriptive as possible to assist us with our investigations.
Please list the product / part that is damaged
What were the weather conditions at the time the incident occured?
Tell us the story of what was happening / happened just before the damage occured
What do you believe is the fault in the product that contributed to the situation?
When did the fault develop?
Have you used the product(s) since the fault became known to you?
Resolution
If we are unable to make a judgement via the review of photographs, we may require to inspect the product to conduct further investigations. We may require you to return the product to us.
How would you like this situation ideally resolved?
Photos
Please attached clear photos supporting your above descriptions.
File
Drop files here or
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